Contact
How Can We Help You?
Have a question about a book, an active Patreon discount, or your digital files? Please check our quick guide below, or use the contact form at the bottom of this page to send us a direct message.
📖Downloading & Reading Help
All e-books and audiobooks purchased on this store are delivered instantly and securely via BookFunnel.
·       Where are my files? Right after payment, a download link is sent to the email address you used at checkout. Please check your Spam or Promotions tabs if it doesn't arrive within 10 minutes.
·       Technical Sideloading Snafus: If you need help getting an e-book file onto your e-reader or streaming your audiobook, please contact the dedicated BookFunnel support team directly at help@bookfunnel.com or visit bookfunnel.com. They are experts at file delivery and will walk you through it step-by-step!
🎨Patreon Member Discounts
·       Discount Not Showing Up? To activate your automatic member tier discount, you must create a store account and log in using the exact same email address you use for your Patreon pledge.
·       If you used a different email address by mistake, please drop us a message using the form below with your Patreon name and store email, and we will manually link your account tags for you!
For billing inquiries or general book questions, please fill out the form below. We read every message and typically respond within 24–48 hours.